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SCAM Spotlight

Medicare Refund Scam

What’s happening?

 

You may receive an email claiming to be from the “Medicare Refund Department”, telling you that you’re owed a refund due to “overpayment” of your Medicare premiums. This is not legitimate, it’s a scam. These emails are designed to trick you into clicking links, providing personal details, or even downloading malware. 

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Why It’s Dangerous

  • The email may look official, using Medicare branding or urgent language to pressure you.

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  • Clicking links or replying can expose you to phishing, fraudulent attempts to steal your identity or financial information.

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  • The scam specifically targets Medicare beneficiaries, playing on confusion and trust in government programs.

What to Do

  1. Don’t respond to the email or click any links.

  2. Delete the message immediately.

  3. If you’re unsure or believe there might be a genuine refund, call 1‑800‑MEDICARE (1‑800‑633‑4227) using the number on your Medicare card or official Medicare materials.

  4. Report the scam to the FTC at ReportFraud.ftc.gov and to Medicare at Medicare.gov, so they can help protect others.​

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If you didn’t expect a refund and receive an email about it, it’s a scam, period. Stay cautious, verify with trusted sources, and never share your information based on unsolicited messages.

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Not affiliated with any government agency including Medicare.
By entering your name and information above and clicking the Submit button, you are consenting to receive calls or emails  (at any phone number or email address you provide) from an Advocate Health Advisors representative or one of our licensed insurance agents, and you agree such calls may use an automatic telephone dialing system or an artificial or prerecorded voice to deliver messages even if you are on a government do-not-call registry.  You may opt out at any time by clicking dnc@advocatehealthllc.com.

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