SCAM Spotlight
New Medicare Card Scam
What’s happening?
The New Medicare Card scam targets seniors during the rollout of more secure Medicare ID cards that replace Social Security Numbers with unique Medicare Numbers. Scammers pose as Medicare representatives and claim you need to pay a fee, verify personal information, or risk losing your benefits to receive your new card. In reality, the new cards are free and mailed automatically, and Medicare will never call to ask for your number or payment. This scam is designed to steal your identity or financial information, don’t fall for it.
What to look for & Red Flags
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“You must pay for your new Medicare card.”
This is a scam. Your new card is free. You should never give money, your SSN, or your bank account information to anyone claiming otherwise. 
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“We can deposit a rebate into your account for the new card.” That offer is too good to be true. No legitimate Medicare program gives bonuses like this. Just hang up.  
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“Your Medicare benefits will be canceled unless you share your number now.” That’s outright fraud. Medicare will never ask for your number under threat. If someone tries, hang up immediately and call 1‑800‑MEDICARE (1‑800‑633‑4227). 
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“We can help you with the new card application.”
Be cautious. Only share your Medicare Number with trusted providers or your local SHIP (State Health Insurance Assistance Program). Never let a stranger complete forms for you. 
What to Do
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Hang up on anyone demanding payment or personal info.
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Share your new Medicare number only with trusted providers.
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Shred your old Medicare card once the new one arrives, don’t toss it in the trash. 
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Want to know when your new card will arrive? Check the mailing schedule or sign up for alerts at Medicare.gov/NewCard. ​
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You don’t need to do anything to receive your new Medicare card, and anyone telling you otherwise is a scammer. Stay alert, stay calm, and follow these steps to protect your identity. If in doubt, call 1‑800‑MEDICARE official help is just one call away.
